Shipping & Return

SHIPPING OPTIONS

SportDeality offers a variety of shipping services, depending on the items and shipping destination. In the event of inclement weather conditions, delivery delays may occur. Delivery guarantees for any shipping method do not apply to shipments affected by weather.


FREE SHIPPING

SportDeality offers free* shipping on orders delivered to physical addresses within the 48 contiguous United States. Depending on location, orders will arrive within 2-7 business days.

  • Orders for in stock items placed before 12:00 PM EST will be shipped from our warehouse within one business day.
  • Orders do not ship or deliver on Saturday, Sunday or observed holidays.
  • Delivery for orders totaling $69or more (excluding tax and shipping fees) is guaranteed within 2 business days once the package departs our warehouse.
  • Free shipping only applies to packages under 10 lbs.
  • Orders may be shipped in multiple packages, and there will be a separate charge for each shipment. Separate tracking information will be provided once each package has shipped.
  • Shipping method will be determined by destination. Possible shipping carriers include UPS Ground, FedEx, US Postal Service offer tracking numbers, but we reserve the right to ship via other shipping companies if a better fit for your order.


2 DAY SHIPPING

SportDeality offers $12.95 2 Day Shipping option for 1-4 lb. orders delivered to physical addresses within the 48 contiguous United States.

  • 2 day shipping orders for in stock items received before 12:00 AM EST on business days will ship the next business day.
  • Orders do not ship or deliver on Saturday, Sunday or observed holidays.
  • Special $12.95 pricing applies to 1-4 lb. packages only.
  • Shipping method will be determined by destination. Possible shipping carriers include UPS Ground, FedEx, US Postal Service offer tracking numbers, but we reserve the right to ship via other shipping companies if a better fit for your order.


$19.95 OVERNIGHT DELIVERY

SportDeality offers $19.95 Overnight Shipping for 1-4 lb. orders delivered to physical addresses within the 48 contiguous United States.

  • Overnight orders for in stock items received before 12:00 AM EST on business days will ship the same business day.
  • Orders do not ship or deliver on Saturday, Sunday or observed holidays.
  • Special $19.95 pricing applies to 1-4 lb. packages only.
  • Shipping method will be determined by destination. Possible shipping carriers include UPS Ground, FedEx, US Postal Service offer tracking numbers, but we reserve the right to ship via other shipping companies if a better fit for your order.


RETURN INFORMATION


30 DAY NO SWEAT RETURNS

SportDeality wants you to be completely satisfied with your purchase. Items can be returned at any point, new condition only, within 30 days from the original invoice date.

  • To receive an exchange or refund for the full value of your purchase, products must be returned in new, store-bought condition within 30 days from the original invoice date.
  • To return your product, you first need to contact us at info@sportdeality.com to get an RMA (Return Merchandise Authorization), before you can send an item and get your refund or store credit, when applicable.
  • Products returned beyond 30 days from the original invoice date may be eligible to receive a store credit at the sole discretion of SportDeality team support and policy.
  • Original shipping charges are non-refundable.


$4.99 RETURN SHIPPING

SportDeality offer a fix $4.99 return shipping charges is only available for orders shipped within the 48 contiguous United States.

Returns from orders within the 48 Contiguous States

  • To return your product, you first need to contact us at info@sportdeality.com to get an RMA (Return Merchandise Authorization), before you can send an item and get your refund or store credit, when applicable.
  • Place the items you would like to return along with a copy of the "SportDeality RMA Information” form into the original shipping box, soft pack, or similar shipping container. Securely tape your shipment closed.
  • Attach or tape the return label provided by SportDeality support team to the outside of the box or soft pack. Write down the tracking number located on the return shipping label to track the progress of your package back to our warehouse. Remove or black out any other labels.
  • Drop the box off at any authorized Drop-off Service Station from the return shipping company that is on your RMA and return label.
  • Returns are shipped via UPS Ground, FedEx, US Postal Service, but we reserve the right to ship via other shipping companies if a better fit for your return request.
  • Please allow 7-10 working days for the shipment to arrive back at our warehouse after you have shipped the package.
  • All Exchanged product will be shipped back to you free of charge via via UPS Ground, FedEx, US Postal Service, unless otherwise specified.


DEFECTIVE MERCHANDISE

  • Please contact us about return procedures for any product you deem to be defective at info@sportdeality.com
  • All defective merchandise is subject to inspection to determine if the issue is a result of a manufacturer's defect, normal wear and tear, or misuse.


PAYMENT INFORMATION


PAYMENT OPTIONS

We accept the following forms of payment:

  • VISA
  • Mastercard
  • American Express
  • Discover Card
  • Dinner Club
  • JCB
  • Apple Pay
  • Amazon Pay
  • Google Pay
  • Shopify Pay
  • PayPal


DISCOUNT CODES

Customers are permitted to use one (1) discount code for each purchase. Attempts at applying multiple codes for a single purchase will be voided. To add a code to your order, enter the code on the shopping cart page after adding an item to your shopping cart.


TAXES & FEES

All customers are responsible for their sales tax according to their State taxes, where SportDeality as presence or fill with Nexus compliance federal tax rules. You can check with your local government agency to determine the extent of any additional taxes charges prior to purchase.


CUSTOMER PROTECTION

SportDeality makes customer security a top priority. All pages asking for personal information during the checkout process provide encrypted data transmission. This security is denoted in the web address beginning with "https".

In an effort to protect our customers, a valid phone number and verifiable billing and shipping addresses are required with each order. We may call to verify the billing and shipping information for any order. At our discretion, we may require an order only be shipped to the billing address associated with the payment method. In such a situation, you will be contacted to determine how you would like to proceed with the order.

SportDeality reserves the right to refuse service or cancel orders at its sole discretion.